What can I expect?
What is the condition of Kuladot items?
Kuladot sells vintage items which have been used. We make every effort to describe items accurately as there will often be age-related wear. Please read the description and look at the photographs carefully, plus contact us if you have any questions. See below if there is a problem with your item.
Gift wrapping and packaging
If you select gift, this means the price/invoice will not be included. A standard Etsy print-out with your gift message is also available. We will happily giftwrap an item and include a more personalised hand-written message on a Kuladot card for a small additional charge. Please message us for details/price.
When we send items, we package them very carefully to ensure they are protected. We care about the planet and will re-use packaging materials wherever possible.
What if there is a problem with my item?
If you need to return an item or you have a problem with your order, please contact us as soon as possible and we will do our utmost to sort it out so that you are a happy customer. We want Kuladot customers to be happy!
Electrical Items and Safety
Unless stated, vintage electrical items are sold as untested and therefore may not meet current safety legislation. Although working, they can only be sold as props/spares. All electrical items and light fittings must be tested and fitted by a qualified electrician before use.
Returns from outside EU
Please note that we are unable to accept returns from countries outside the EU. If you have a problem with your order please contact us and we will do our best to rectify it.